FAQ

Quick Start Videos

How to change the details of a climb once it has already been set

How to generate and print maps you can pin to a notice board

How to set a route using the APP and use Griptotags

How to set a place holder bouldering circuit (with multi coloured holds)

How to strip a circuit of all routes (ready for resetting)

How to strip a single route from within a bouldering circuit

Start by plugging in your TV to the HDMI port of a screen and making sure the TVbox has power (via the micro USB connector)

On a Laptop or Phone, connect to the TV Box Wifi (e.g GRIPTONITE TV #8466). You will need your password for this. If you don’t have your password, email support@griptonite.io.

Link you TV box to your Venue Wifi following the wizzard. Your TV Box will now be online and you can link to your venue.

If your venue has Bouldering AND Sport, you can choose between the two

Finally, reboot the TV box for settings to take effect

Questions

A circuit is simply a “collection of boulder problems”.

You can organise a circuit to contain problems of all the same colour or grade. You can organise a circuit to contain problems in a particular area of a wall e.g top-out boulder. Or, you can organise a circuit to have problems of an event like a competition. It’s up to you.

A “Line” is a collection of quickdraws coming down the wall. Typically, multiple routes will be set on a single line. Usually, the lines will not move very often and the number of quickdraws will stay the same.

After setting a route or a boulder problem, it is still possible to edit it afterward. In editing, you can change ANY property including the associated Gripto-Tag (if it got damaged or lost). 

To enter Edit mode, you must be an Admin or Staff account.

We designed a “Scoring System” to help compete against other climbers and yourself. The system is based on assigning each graded climb some points; your “Score” is the sum of these points. If you Flash the climb you get +10 bonus points. For sport climbing, if you top-rope a climb you get -25% penalty points.

Bouldering and Sport scores are kept separately.

Leaderboards are a fun way to compare against other climbers in the gym. Your position is calculated based on contributing score during the Leaderboard Period (either 1 week or 1 month depending on the Gym).

During any one period, you can ONLY score points for each route ONCE. This means it’s important to give it your all and not just throw laps the same climb!

Each gym has its own Leaderboards (one for each Sport and Bouldering). This means you don’t need to worry about grading/setting differences between gyms. If one gym happens to “sand bag” or be “generous” in grading, it is the same for everyone!

Below is an example score card


For leaderboards and competition events we use the following age categories:

  • Youth – 16 and Under
  • Adult – 17-49
  • Veteran – 50+


To help make comparisons between climbers, we give an ability category to everybody. First of all, we look at the “best recent climbing” you have done and calculate an average grade. We then take this grade and classify it into a grouping (inspired by IRCA approach). Groupings are as follows:

Like any training, fingerboarding carries a risk of injury. These however can be minimized by understanding the risk and through safe practice. Below points should not be considered definitive but rather a starting point for self-education:

  • Fingerboarding is generally considered a useful activity for those climbing above V3 (F6a/6a+). If you don’t know anything about grades, chances are it might not be for you.
  • Fingerboarding is tough, particularly on the finger and elbow joints. It should be done in moderation and with complementary exercises.
  • Do warm-up before exercising and don’t train while injured (or at least isolate the injured joints and muscles).
  • There are two ways to make fingerboarding more difficult; add weight or drop the hold size. Our recommendation is to drop the hold size as a first option. This is much more transferable to climbing. After that start isolating finger combinations (you may need to go back up a hold size for this).

For further reading, we recommend visiting the Beastmaker website

This is a fun feature that allows each route in the gym to have a first ascensionist. If the route has not been claimed yet, after any successful attempt the climber will be prompted if they wish to claim the FA. To do so will require the submission of video evidence (no cheating!). The climber may then be also given the opportunity to suggest a route name.

Both the video and the name suggestion go to the gym team for approval. Approvals are made on a first come first served basis. If a submission is rejected, the next one in time will then become eligible for approval.

Once approved, the climber can bask in the glory of their claim and everyone else can benefit from watching their beta (either in the APP or on the TV).

There are three distinct roles within the APP. In general:

  • Admins – these are usually the duty managers, owners, or privileged staff who help with running the gym.
  • Staff – these are folk who help with setting, operations, and day to day running of the gym
  • Route Setters – these are folk who might not necessarily work behind the desk or even work at the gym at all. However, they do help out creating routes from time to time.

For a more exact list of access levels see the below table:

AdminStaffRoute Setter
Grade dispute notifications
Grade change access
Editing a circuit/line
Access to Gym analytics
Approve beta submissions
Set/Edit routes
Approve FA’s
Update Gym settings and profile
Administrating profiles
Managing Gym Leaderboards

Global rankings are based purely on climbing grades. Harder problems have more points while there are penalties for 2nd (or more) goes. Your ranking is based on the points scored from the top 10 scoring climbs in the last 90 days. Unlike Leaderboards, there isn’t a “reset” point; it’s a rolling 90 days period. Get injured or inactive and your ranking will drop! There is a Global ranking for both sport and bouldering disciplines. If you’re not comfortable with being “ranked” there is an opt out under settings.

For a full breakdown of points see the tool tip in the APP.

If a user does not feel happy about the given grade of a given route/boulder problem, once they have made a tick or try, they have the opportunity to rate it Harder or Softer (they can’t rate if they didn’t at least try!).

Once the particular route/boulder has received 5 (or more) ratings AND the ratings are in a direction (pointing towards Harder or Softer), then the Gym Admin/Staff will be notified. 

These criteria are designed to prevent the Gym Admin/Staff from being inundated with noisy information.